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Use case · Field operations

Agents for the work that happens outside the office.

Utilities, telecom operators, energy companies, facility managers and infrastructure owners run thousands of work orders, inspections and assets every week. The knowledge to run them well is scattered across PDFs, radios, spreadsheets and the memory of senior technicians.

Field agents bring that knowledge together. They plan the day, guide the technician, read the photos, write the report and update the system of record, while supervisors stay in control.

  • check_circlePlugs into the work-order, asset and GIS systems you already run
  • check_circleVoice, photo and sensor input, in Arabic and English
  • check_circleSafety-critical steps always keep a human sign-off
How it works

Sense, understand, decide, act, learn.

sensors
SenseSensors, photos, voice notes, tickets
psychology
UnderstandVision and language agents read the evidence
rule
DecidePrioritise by risk, SLA, skills and parts
assignment_turned_in
ActWork orders, routes and reports in your systems
cycle
LearnOutcomes feed back into the next plan
Use cases

Six places field agents pay off first.

route

Intelligent dispatch

Assigns and re-plans jobs by skill, location, SLA, traffic and parts on the van. Supervisors approve changes to the plan.

photo_camera

Inspections & compliance

Photos and drone images checked against the standard. Defects flagged, measured and written into the inspection record.

precision_manufacturing

Predictive maintenance

Sensor trends and work-order history point to assets likely to fail. The agent raises the work order before the outage.

record_voice_over

Technician copilot

Hands-free answers from manuals, procedures and past fixes, by voice, in Arabic or English, on the device the crew already carries.

edit_document

Automated work reports

A voice note and three photos become a complete, structured report, filed against the right asset and work order.

health_and_safety

Health, safety & permits

Permit-to-work checklists, PPE checks from images and incident reports drafted in minutes. A supervisor signs off every safety step.

Fits your stack

Works with the systems you already run.

SAP Plant Maintenance IBM Maximo ServiceNow Field Service Salesforce Field Service Esri ArcGIS SCADA & historians (read-only) IoT platforms Microsoft Teams WhatsApp Business

Operational technology stays read-only unless your engineering authority approves otherwise.

What we measure

The numbers operations leaders care about.

First-time fix rate
Mean time to repair
SLA compliance
Travel time per job
Inspection cycle time
Safety incidents
The AgentifAI method, applied

We build it with you, around your operation.

Every field operation is different. We start from your assets, crews, systems and safety rules, then follow our six-phase method to put the first agent into the field.

architecture

Assess

We map your work-order flow, data sources and safety constraints, and pick the first workflow worth an agent.

schema

Design

Agent roles, tool contracts, human checkpoints and a golden set built from your past work orders.

rocket_launch

Build & prove

Built in our pipeline, proven in shadow mode with one crew, then scaled region by region.

Start with one region.

Share a month of work orders from one region and we will show you where the first field agent pays off.

Contact Us Today